Software Certifications CSQA Free Sample Exam Questions 2026

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Total Questions: 639

Questions & Answers PDF

• Question 1

  

  - (Exam Topic 2) Correlation between process maturity and an organization's willingness to embrace change can be described as:

  • Accelerates at the lower levels and lags during the higher levels of maturity
  • Lags slightly at the lower levels and accelerates during the higher levels of maturity
  • Accelerates at same rate at all levels
  • None of the above

  Reveal Answer Answer: B Next Question

• Question 2

  

  - (Exam Topic 3) A measure is a single attribute of a product or process.

  • True
  • False

  Reveal Answer Answer: A Next Question

• Question 3

  

  - (Exam Topic 4) As processes mature, there is a decrease in cycle time to produce a product.

  • True
  • False

  Reveal Answer Answer: A Next Question

• Question 4

  

  - (Exam Topic 4) Critical Success Factors (CSF) are those criteria or factors that:

  • Are critical to be defined
  • Must be present in acquired software
  • Are very desirable in the acquired software
  • Will be defined during acceptance testing
  • Are limited to functional requirements

  Reveal Answer Answer: B Next Question

• Question 5

  

  - (Exam Topic 6) You have been requested to develop a “customer satisfaction” baseline study. List five factors about the product or the project team that you might include in your customer satisfaction baseline. Type your answer in the box provided. Use options on the box toolbar to edit your response as needed before moving to the next question.

  Reveal Answer Answer: see,explanation,,If,you,want,to,develop,a,baseline,of,customer,satisfaction,,you,might,ask,your,customer,to,rate,the,following,factors,using,“very,satisfied”,to,“very,dissatisfied”,as,a,scale:,,Availability–,Accessible,to,the,customer,,as,agreed,(e.g.,,product,is,available,when,you,need,it).,,Correctness–,Accurate,and,meets,business,and,operational,requirements,(e.g.,,automated,information,is,accurate).,,Flexibility–,Easy,to,customize,for,specific,needs,(e.g.,,easy,to,enhance,product,with,new,features).,,Usability–,Easy,to,learn,,easy,to,use,,and,relevant,(e.g.,,the,way,you,interact,with,components,of,the,product,is,consistent).,,Caring–,Demonstrating,empathy,,courtesy,,and,commitment,(e.g.,,project,team,is,sensitive,to,your,needs). Next Question

• Question 6

  

  - (Exam Topic 3) Doing the right thing, doing it the right way, doing it right the first time, and doing it on time without exceeding cost would be characteristics of the:

  • Producer's view of quality
  • Customer's view of quality
  • Supplier's view of quality

  Reveal Answer Answer: A Next Question

• Question 7

  

  - (Exam Topic 2) Process mapping identifies or maps relationships with all the below mentioned activities except?

  • Between processes and the organization's mission and goals
  • Its process exit criteria and work products
  • Its deliverables (products and services)
  • Its functional units or roles (people)

  Reveal Answer Answer: B Next Question

• Question 8

  

  - (Exam Topic 2) Project objectives and goals expressed in quantitative terms is part of which planning activity?

  • Business / Activity Planning
  • Environment Planning
  • Objective / Goal Planning
  • Policies / Procedures Planning

  Reveal Answer Answer: C Next Question

• Question 9

  

  - (Exam Topic 3) What is the correct definition for the term "testable requirements"?

  • A requirement with a test
  • A requirement with a minimum of two tests
  • A requirement that can be validated to be incorrect or correct
  • A requirement that will be tested during test execution
  • A requirement that will be assigned to a tester to test

  Reveal Answer Answer: C Next Question

• Question 10

  

  - (Exam Topic 6) The quality professional should not allow COTS or contracted software to be placed into operation without acceptance testing. At a minimum, what must acceptance testing validate? Type your answer in the box provided. Use options on the box toolbar to edit your response as needed before moving to the next question.

  Reveal Answer Answer: see,explanation,,The,primary,concern,of,the,user,during,acceptance,testing,is,that,the,deliverables,meet,the,user,requirements.,The,specific,concerns,during,this,phase,are:,,Meets,specifications,,All,of,the,deliverables,provided,by,the,contractor,meet,the,user,requirements,as,specified,in,the,contract.,,On,time,,The,delivered,products,will,be,in,the,hands,of,the,user,on,the,date,specified,on,the,contract.,,Adequate,test,data,,The,customer,should,prepare,sufficient,test,data,so,that,the,deliverables,can,be,adequately,tested.,For,application,systems,,this,may,be,test,transactions,to,verify,the,processing,performed,by,the,application.,The,acceptance,test,criteria,for,training,courses,and,manuals,may,be,review,and,examination.,For,example,,the,contractor,may,be,asked,to,put,on,a,training,class,in,order,to,determine,the,adequacy,of,the,material.,,Preparation,for,operation,,Any,supporting,activities,should,be,completed,in,time,for,acceptance,testing.,This,may,involve,the,ordering,of,forms,,making,changes,to,existing,operating,systems,,and,other,application,systems,,developing,procedures,to,use,the,application,,etc.,The,customer,should,have,identified,these,needs,during,the,feasibility,phase,,and,worked,on,meeting,those,requirements,while,the,contractor,was,preparing,the,application,system.,,User,training,,The,users,of,the,application,should,be,trained,prior,to,the,acceptance,test,phase.,This,training,may,be,provided,by,the,organization,itself,,or,it,may,be,done,by,the,contractor.,,When,can,it,begin,,Acceptance,testing,should,occur,on,the,date,which,was,specified,in,the,contract.,,Conversion,to,production,,The,procedures,and,steps,necessary,to,put,the,application,into,production,should,be,tested,during,the,acceptance,testing,phase.,These,are,normally,customer,obligations,to,prepare,files,,schedule,production,,etc.,These,procedures,should,be,tested,just,as,vigorously,as,the,contractor’s,application,system. Next Question

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Total Questions: 639

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