Salesforce Certified-Strategy-Designer Free Sample Exam Questions 2026

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Page: 1 / 25
Total Questions: 123

Questions & Answers PDF

• Question 1

  

  Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality. What should the team do when developing their roadmap?

  • Focus on features, including detailed outputs associated with each one.
  • Ensure stakeholders stay connected and aligned during roadmap development
  • Set expectations that once the roadmap is approved It will not be modified.

  Reveal Answer Answer: B Next Question

• Question 2

  

  A strategy designer at Cloud Kicks is assigned to a new project team with mixed backgrounds from around the company. How could a kickoff meeting help align the project team before they begin working together?

  • Create a social contract and promote a detailed plan for how to execute on the new teams charter.
  • Outline chain of command and set ground rules for how to properly execute design thinking methodologies.
  • Facilitate activities to gain an understanding of each others' skills, communication styles, and expectations.

  Reveal Answer Answer: C Next Question

• Question 3

  

  Cloud Kicks' sales representatives are complaining that some Lightning webs components developed as part of the partner onboarding process are slow to load and often unresponsive. What would be the best recommendation to the team to identify the challenges and remediate the issue?

  • Run the Salesforce Optimizer.
  • Utilize the Lightning Usage App.
  • Create a case with Salesforce support.

  Reveal Answer Answer: B Next Question

• Question 4

  

  A strategy designer creates a bridge from the project vision to product development through prioritization. Which factor should be considered to minimize cost and maximize value?

  • Usability
  • Velocity
  • Effort

  Reveal Answer Answer: C Next Question

• Question 5

  

  A project team at Cloud Kicks have this challenge statement: How might we increase the adaptability? What information is missing that belongs for well written challenge statement?

  • The hypothesis of the solution
  • The persona being designed for
  • The desired outcome

  Reveal Answer Answer: C Next Question

• Question 6

  

  A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company. What should they do to learn about the unique expectations of the company's customers?

  • Share prototypes of different interface directions with 100 people who regularly use their bank's app.
  • Send a survey to all stakeholders about their banking app attitudes, preferences, and desires.
  • Interview 8-10 customers about how banking fits Into their lives and their ideal relationship with their bank.

  Reveal Answer Answer: C Next Question

• Question 7

  

  Cloud Kicks' primary business goal for its new customer acquisition program is to increase diversity. Which inclusive design tactic should help the company solve problems for the broadest possible audience?

  • Solve for one, extend to many through a persona spectrum.
  • Use Jobs to Be Done to increase empathy with the audience.
  • Hold focus groups with traditionally underrepresented participants.

  Reveal Answer Answer: A Next Question

• Question 8

  

  Cloud Kicks customers have publicly challenged the company to use its market-leading position as an ethical force for good in social change What is one way the company can embed ethical use principles into its day to day work?

  • Quantitative Research
  • Consequence Scanning
  • Journey Mapping

  Reveal Answer Answer: B Next Question

• Question 9

  

  A strategy designer is working on a project with budget constraints. Many of the variables and decisions are unclear in the early stages of design What should be their approach in terms of bringing skills and talent?

  • Define additional leads for each functional area.
  • Staff heavily from the development phase until the go to market phase.
  • Bring in team members with strong problem solving skills.

  Reveal Answer Answer: C Next Question

• Question 10

  

  Cloud Kicks (CK) has gone through a comprehensive redesign of its internal sales process to better embed it into the capabilities of Sales Cloud. CK's executive stakeholders are concerned there will be limited adoption by the sales team, as Sales Cloud is too new to them and their processes were mostly based on guided documents within Excel. Which approach should the strategy designer recommend to aid the sales team in onboarding to Sales Cloud?

  • Sync an Excel file with Salesforce Connect.
  • Use In-App Guidance and invest in change management.
  • Customize Sales Cloud to mimic existing sales process.

  Reveal Answer Answer: B Next Question

Page: 1 / 25
Total Questions: 123

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