Avaya 78950X Free Sample Exam Questions 2026

Here you can get the actual Avaya 78950X exam questions and answers in PDF for free and for all questions premium file. These best Avaya Contact Center Select Implementation and Maintenance Exam 78950X PDF questions are for every Avaya users. Real 78950X exam dumps that will assist you to crack the %certification% certification exam in the PDF format. For Advance preparation premium PDF files available for perfect exam preparation on reilable price option.

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Page: 1 / 13
Total Questions: 65

Questions & Answers PDF

• Question 1

  

  In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?

  • Enter the advanced password, right click on the service and select restart.
    
  • Right click on the service and select reboot.
    
  • Right click on the service and select restart.
    
  • Enter the advanced password, right click on the service and select end process.
    

  Reveal Answer Answer: 1 Next Question

• Question 2

  

  A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.Which CCMM tool provides this functionality?

  • The Multimedia Contact Manager
    
  • The CCMA
    
  • The E-mail Manager
    
  • The outbound campaign Management Tool
    

  Reveal Answer Answer: 2 Next Question

• Question 3

  

  Which statement about the value of a global variable Is true?

  • It can be changed during a call if It is flagged as a wild variable.
    
  • It can be changed during a call using the assign command in a script.
    
  • It can only be changed by deleting and re-entering it.
    
  • It can only be changed in the variable editor.
    

  Reveal Answer Answer: 3 Next Question

• Question 4

  

  The administrator needs to use the IP Office Manager to change some SIP settings on the IP Office. Which two steps must be taken to make the change effective? (Choose two.)

  • The IP Office system may require a restart depending on the SIP settings changes.
    
  • When the IP Office Manager application Is closed, the change will be effective.
    
  • The administrator must execute the IP Office Manager save translations command
    
  • The administrator must save configuration to transfer changes to the IP Office.
    

  Reveal Answer Answer: 3,,4 Next Question

• Question 5

  

  In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)

  • ACCS CCMM Administrator
    
  • IP Office Configuration
    
  • ACCS CCMA Configuration
    
  • Orchestration Designer (OD)
    

  Reveal Answer Answer: 2,,4 Next Question

• Question 6

  

  Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

  • CCT
    
  • CCMS
    
  • CCMM
    
  • CCMA
    

  Reveal Answer Answer: 3 Next Question

• Question 7

  

  Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)

  • Service Factor
    
  • Short call
    
  • Service Level
    
  • Display
    

  Reveal Answer Answer: 2,,4 Next Question

• Question 8

  

  What are three of the requirements to generate a Certificate Signing Request (CSR) for IP Office server to communicate with Avaya Contact Center Select (ACCS)? (Choose three.)

  • The signed certificate needs in .pern format then imported into IP Office.
    
  • The signed certificate needs to be renamed to .crt and converted to pl2 format then imported into IP Office.
    
  • Use CA server Public or Private to generate the signed certificate.
    
  • Use an OpenSSL server to generate the CSR and a private key from the Openssl.cnf.
    
  • CA server used to generate the signed certificate must be an SMGR based Private CA.
    

  Reveal Answer Answer: 3,,4,,5 Next Question

• Question 9

  

  What are the high level configuration requirements for Avaya Aura Media Server (AAMS) HA?

  • The Replication account setup must be different between Primary and Backup AAMS.
    
  • The UUID from Backup AAMS should be selected for use on Primary AAMS.
    
  • The UUID from Primary AAMS should be selected for use on Backup AAMS.
    
  • Enable High Availability should only be selected on the Primary AAMS.
    

  Reveal Answer Answer: 3 Next Question

• Question 10

  

  To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)

  • SIP user account
    
  • IP Office user account
    
  • Active Directory Domain account
    
  • Windows user account
    

  Reveal Answer Answer: 3,,4 Next Question

Page: 1 / 13
Total Questions: 65

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