ServiceNow CIS-EM Exam Questions Answers

ServiceNow CIS-EM Study Questions for Exam 2026

Here you can get updated ServiceNow CIS-EM Certified Implementation Specialist-Event Management Exam practice questions and answers in PDF and web-based practice test software. These Certified Implementation Specialist-Event Management Exam CIS-EM practice questions are designed to help you study the exam topics and build confidence for your certification exam. The ServiceNow CIS-EM study material will assist you in preparing for the latest ServiceNow Certified Implementation Specialist certification exam with a large set of practice items in convenient ServiceNow CIS-EM PDF files.

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Certified Implementation Specialist-Event Management Exam CIS-EM Questions and Answers

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Page: 1 / 19
Total Questions: 92

Questions & Answers PDF

• Question 1

  

  Which is not a valid method for accessing alert intelligence?

  • In the right-click menu of an alert list, select Open in Workspace
  • By appending/workspace to your instance URL
  • The application navigator Alerts Console menu item
  • The application navigator Alert Intelligence menu item
  • Within an open alert record, click the Open in Workspace button
  • Select the Lists tab in operator workspace

  Reveal Answer Answer: C Next Question

• Question 2

  

  What is the function of the External Communication Channel (ECC) Queue? (Choose three.)

  • It is a connection point between a ServiceNow instance and the MID Server.
  • It contains probe records to be executed on the customer's network.
  • It holds jobs that the MID Server needs to perform.
  • It is a connection point between a hardware CI on a customer's network and the MID Server.
  • It contains records of CIs that the ServiceNow admin has submitted for entry into the CMDB.

  Reveal Answer Answer: A, B, E Next Question

• Question 3

  

  What event will cause Agent Client Collector self-monitoring to pause data collection?

  • Communication with the MID server is lost
  • The amount of host memory being used by the agent exceeds a threshold
  • Communication with the ServiceNow instance is lost
  • The amount of host disk space used by the agent exceeds a threshold
  • The amount of host CPU being utilized by the agent exceeds a threshold

  Reveal Answer Answer: E Next Question

• Question 4

  

  Processing on an event will create a state of error if what value is not set?

  • Node
  • Source
  • Severity
  • Message Key
  • Resource

  Reveal Answer Answer: B Next Question

• Question 5

  

  By default, the Alert Console displays what type of alerts?

  • All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
  • All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
  • All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode
  • All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
  • All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode

  Reveal Answer Answer: E Next Question

• Question 6

  

  Agent Client Collector can perform application service monitoring by configuring what option?

  • An alert management rule
  • A proxy agent
  • A distributed cluster
  • An event rule
  • A REST API

  Reveal Answer Answer: B Next Question

• Question 7

  

  What is an alert called that moves from an open to a closed state multiple times within a designated time-frame?

  • Fluctuating
  • Swinging
  • Flipping
  • Flapping

  Reveal Answer Answer: D Next Question

• Question 8

  

  Which are recommended best practices for Event Management? (Choose three.)

  • Filter out events on ServiceNow Instance for easier consolidation and aggregation.
  • Promote all events to alerts during initial implementation until you fully understand which should be ignored.
  • Filter out events at source rather than in the ServiceNow instance.
  • Base-line ''normal-state'' events to filter out background noise.
  • Ignore all non-critical events during initial implementation to streamline processing; add alerts over time as time and resources allow.

  Reveal Answer Answer: B, C, E Next Question

• Question 9

  

  By default, Event Management tries to bind an alert to CI (configuration item), by matching the node name in the event to which three items in the CMDB (configuration management database)?

  • CI name, Fully qualified domain name, IP or MAC address
  • CI name, Webserver name, IP or MAC address
  • CI name, Fully qualified domain name, SSH public host keys
  • System class name, Fully qualified domain name, IP or MAC address

  Reveal Answer Answer: A Next Question

• Question 10

  

  What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

  • The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.
  • The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
  • All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
  • A CI is any component within your infrastructure that needs to be managed in order to deliver Services.

  Reveal Answer Answer: B, D Next Question

Page: 1 / 19
Total Questions: 92

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