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Changes in system prompts will take effect within a couple of minutes, whereas changes to user prompts may take up to an hour to take effect.
Select the container that holds an audio message and/or text-to-speech pairings on a “per language” basis.
What is the correct term for the setting that determines how long a caller can pause between entering digits in the IVR?
Which function returns a new instance of DateTime initialized with the specified values?
Select the correct naming convention for a bulk import prompt if the admin wants to create a user prompt named “Welcome” that adds the audio within the .wav file under the English (United States) (en-us) language.
Which of the following is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipients?
To create, configure, and publish call flow(s), an admin must have at least one contact list and one wrap-up code configured.
Which ACD routing method routes interaction to the next available agent?
When you perform the bulk import, the .csv file is selected and each includes a WAV file and the directory location.
The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)
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