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A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services. Which model would support this approach to building a process map?
The product enquiry process of a company is under investigation. The current process is an follows: 1.Take customer details: Name and address of the enquirer and preferred customer payment method. 2.Confirm stock availability: Check the computer system to see if the product required are in stock. 3.Confirm delivery date, Check with outbound logistics, the likely delivery data of the in-stock products to the price not being acceptable to the customer. 4.Go ahead with order: Place order for enquirers who have accepted the price and delivery date. What approach to improving business processes would bring an immediate improvement in this process?
A company has the following issue to consider: a)The way staff interact with customers b)The image it wishes to portray c)The price of competing products. c)The margin that it aims to make. Which of these SHOULD be reflected in its value proposition?
Currently, all training offered by a company is delivered through classroom-based courses. The companyrecognizes that there is a need to offer a broader method of instruction. Such a change will enable company to return its market share and grow its customer base. The proposed solution, driven by the IT department, will offer courses delivered over the web and ‘on demand.’’ this will include supported videos, games and quizzes. All courses will be accredited by examination bodies and sample exams will also be offered online. Student will be able to make online notes as needed and back these up. 10 guard against accident loss. The following have been identified on ‘to-be process models: a) Watch Video b) Create quiz c) Accredit course. d) Undertake sample examination. e) Backup Which of these would be considered as functional requirements relating to student use of the proposed IT system?
As part helps disadvantaged child, It works in partnership with local education authorities and health services to supported those children who need it most. The charity has 5 trustees, 27 full-time employees and 33 volunteers. As what will the volunteers be shown on an organsation model of the charity?
A local authority has declared that crime statistics will be publish every month, summarizing crimes in the area. An additional report will be provided it a major including has been recorded by the police in that month. To fulfill this requirement, the policies performance team has initiated a process requiring all police units to sendin detailed crime reports one week before the end of the month. This will allow time to validate, collate and issue the statistics required by the local authority. The statistics will be approved by the police before being released for publication. Required by the local authority. The statistics will be approved by the police board before released for publication. From the perspective of the police force, what would be considered a) an external event and b) internal event?
No Exit Suppliers has decided to implement a Commercial Off the Shelf (COTS) inventory management solution to improve its stock (Inventory) control Before the solution is implemented, all current stock levels and stock locations will be migrated into a related database to ensure that the solution starts with accurate information. Once the system is implemented, all stock movements will be tracked via barcode scanningtechnology. To ensure that the proposed solution is acceptable, which exceptional condition MUST be proved?
The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this ordering process. As part of this, he enters the customer details onto a system. What does the entry of the customer’s name, address andcontact numberrepresent?
Below is a high-level breakdown of a task associated with using an ATM. drafted by a business analyst: 1. User inserts bank card 2 System asks for PIN 3. User enters PIN 4 System displays service options 5. User selects 'withdraw cash* option 6- System ejects card 7. System issues cash 8. User collects printed receipt Which optional or exceptional step is reflected in this detailed description?
ANTAB specializes in manufacturing tablet computer, which are rebadged by its customers and sold under the customer’s brand name. Recently, some customer have suggested that a dual-boot tablet that can run more than one operating system would improve their competitive edge. This would require a significant changein the manufacturing process and will require a decision from senior management, supported by a business case. How would this suggestion by represented on an organization model of ANTAB’s business?
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