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A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%, 10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.Which two OmniStudio tools should the consultant recommend to meet these requirements'Choose 2 answers
A company is designing a new console for contact center agents to display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:'Open' cases with case description, case open date, case type, assigned to, and priority fields. Open cases should be highlighted with a red border.'Awaiting Closure' cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.'Closed' cases with case description, resolution, case closed date fields with a link to duplicate cases.How should the consultant design the FlexCard solution to meet these requirements?
Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?
Which two functions can be performed by DataRaptors?Choose 2 answers
A business is creating an agent console with FlexCards to provide a 360 view of their customers. The business wants the following information displayed:* Account information including account name, phone, and website* Active opportunities related to the account* Active contracts related to the account* The ability to view and renew contractsAn Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.How should the consultant design the FlexCards to meet these requirements?
A telecommunications company wants to create a 360 view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.* Status = Activeo Pay billo Review usageo Cancel service* Status = Suspendedo Pay billo Reconnect serviceo Cancel service* Status = Pending installationo Set up billingo Schedule installationo Cancel installation* Status = Canceledo Reconnect service o Cancel service* Status = Pending installationo Set up billingo Scheduleinstallationo Cancel installation* Status = Canceledo Pay billo Disconnect serviceo Reconnect serviceWhich two FlexCard features should the consultant use to meet these requirements?Choose 2 answers
In an Integration Procedure, what group element will control whether an individual action executes?
A company needs a guided process for their internal support department that will provide the following functionality:* Allow the user to enter their employee id* Retrieve name, mobile phone, title, and email using the employee id* Display the user's details on a page* On another page, allow the user to enter case details, including subject, category, severity, and descriptionWhich three elements should the consultant recommend to meet these requirements using an OmniScrip?Choose 3 answers
A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.Which OmniStudio tools should the consultant recommend to meet these requirements?
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.Which three input elements can the consultant recommend to improve usability and to provide validation?Choose 3 answers
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