Pegasystems PEGAPCBA87V1 Exam Questions Answers

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Page: 1 / 15
Total Questions: 74

Questions & Answers PDF

• Question 1

  

  Which two statements are true about insights? (Choose Two)

  • You can transform data queries into sharable visualizations.
  • You can search for and select the fields that you want to include in an insight.
  • You can transform sharable visualizations into data queries.
  • You can edit application data directly in an insight.

  Reveal Answer Answer: A, ,B Next Question

• Question 2

  

  How do you indicate the progress of a case towards resolution?

  • Configure a case notes field to capture progress information.
  • Update the case status on the appropriate steps.
  • Design intent-driven user interfaces.
  • Apply service levels to the assignment steps.

  Reveal Answer Answer: B Next Question

• Question 3

  

  Which configuration informs a user by email when an assignment is added to the user's worklist?

  • Configure a service level to send a notification to the assigned user.
  • Configure the case type to send assignment notifications to assigned users.
  • Add a Send Notification step to the process after the assignment to notify the assigned user.
  • Add a Send Email step to the process before the assignment to notify the assigned user.

  Reveal Answer Answer: B Next Question

• Question 4

  

  How do you provide users with guidance for completing a form and avoid the need for application training?

  • Add an optional action to the case to explain the task.
  • Send a notification to the assigned user.
  • Add an instruction to the assignment.
  • Add the corresponding step to an appropriate stage.

  Reveal Answer Answer: C Next Question

• Question 5

  

  As part of a Reservation case type that manages car rentals, clients can review their past rentals by selecting from a list of rental cases. What field type do you configure to achieve this behavior?

  • Query
  • Case reference
  • Data reference
  • Embedded data

  Reveal Answer Answer: B Next Question

• Question 6

  

  Sales managers must be able to approve sales quote proposals by email and from a mobile device. How do you implement this requirement?

  • Add an Approve/Reject step and enable email and mobile approval.
  • Add an Approve/Reject step and a Send Email step.
  • Add an Approve/Reject step and enable email notifications on the case type.
  • Add an Approve/Reject step with mobile approval enabled and a Send Email step.

  Reveal Answer Answer: A Next Question

• Question 7

  

  Which two of the following use cases do you implement by using one or more calculated fields' (Choose Two)

  • An accountant wants to list the largest order for the last month, for each customer account.
  • A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.
  • A sales representative wants to quote the cost of an insurance policy based on selected coverage options.
  • A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.

  Reveal Answer Answer: B, ,C Next Question

• Question 8

  

  During testing, you notice that the Send case status email step does not send an email. Which work item do you create in Agile Workbench to address this issue?

  • Status
  • Bug
  • User Story
  • Feedback

  Reveal Answer Answer: B Next Question

• Question 9

  

  Select the use case that requires an integration by using robotic process automation (RPA).

  • An online ordering application submits credit card information to a payment processor through aweb service.
  • An order management application updates a customer profile in a legacy system that lacks an exposed API.
  • A drug trial management application submits trial data to a protected system through a secure connection.
  • A service management application lists paint options sourced from a Pega Platform data object.

  Reveal Answer Answer: B Next Question

• Question 10

  

  A requirement states: A customer can update an address at any point during case processing by performing the following steps.

  • The customer submits the new address.
  • The application verifies that the address matches postal service requirements.
  • The customer then confirms the corrected address. How do you configure this requirement?
  • Add an alternate stage to the case life cycle to change the address.
  • Add a case-wide optional action to the workflow to perform the address change process.
  • Add a case-wide optional action to the workflow to submit a new address.
  • Add a button to each assignment to present the customer with a form to submit a new address.

  Reveal Answer Answer: B Next Question

Page: 1 / 15
Total Questions: 74

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