SAP (C_C4H51_2405) Practice Q&As
Vendor: SAPExam Code: C_C4H51_2405
Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud Exam
Certification(s): SAP Certified Associate
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The questions for C_C4H51_2405 were last updated On May 29,2026
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Total Questions: 80
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Which of the following describes how permissions work in SAP Service Cloud?
Answer: B Next Question -
You have determined that one of your products has a known fault. You want to ensure that all cases with that product are automatically assigned to the escalation team. Which feature in SAP Service Cloud Version 2 would you use to do this?
Answer: B Next Question -
Which of the following actions are needed to link incoming emails to a ticket? Note: There are 2 correct answers to this question.
Answer: B, ,D Next Question -
Which objects and settings can be used to determine a service ticket processing team? Note: There are 2 correct answers to this question.
Answer: A, ,C Next Question -
Which restriction rules can you use to control the access to an installed base? Note: There are 2 correct answers to this question.
Answer: A, ,B Next Question -
Which objects can be assigned in the covered objects facet of a contract? Note: There are 2 correct answers to this question.
Answer: B, ,D Next Question -
Which action should an administrator take to get a system bug fixed within SAP Service Cloud?
Answer: B Next Question -
Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.
Answer: C, ,D Next Question -
What do you have to consider when you are using the Data Workbench?
Answer: B, ,C Next Question -
What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2 correct answers to this question.
Answer: A, ,C Next Question
Total Questions: 80