Salesforce CPUX-F Free Sample Exam Questions 2026

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Page: 1 / 9
Total Questions: 43

Questions & Answers PDF

• Question 1

  

  Which two of the following statements best describe why it's important to distinguish between tasks and subtasks?

  • Tasks are for primary users; subtasks are for secondary and indirect users
  • According to the master-apprentice model: tasks are for the master; subtasks are for the apprentice
  • Tasks can be used to create usability test tasks: subtasks should be avoided as the basis for usability test tasks, because they have no inherent value in isolation
  • Tasks are the main basis for use scenarios, whereas subtasks are the main basis for task models
  • Tasks are used to derive user needs. Both tasks and subtasks are used to derive user requirements
  • When defining the navigation structure, it's important to focus on tasks. Subtasks are less important than tasks

  Reveal Answer Answer: C, D Next Question

• Question 2

  

  Choose the correct order for the human-centred design activities:1. Design solution meets user requirements2. Specify the user requirements3. Analysis: Understand and specify the context of use4. Evaluate the design and organisational requirements5. Produce design solutions to meet user requirements6. Plan the human-centred design process7. Design solution meets user requirements

  • 1. 3. 2. 6. 5. 4. 7 or repeat
  • 6. 3. 2. 1. 5. 4. 7 or repeat
  • 6. 2. 3. 1. 5. 4. 7 or repeat
  • 6. 3. 2. 1. 4. 5. 7 or repeat
  • 6. 3. 2. 5. 4. 7. 2 or repeat
  • 6. 3.2.4.5. 1.7 or repeat

  Reveal Answer Answer: B Next Question

• Question 3

  

  The context of use description is the basis for identifying ________ and tracing them back to their__________.

  Reveal Answer Answer: 1. user needs, 2. source Next Question

• Question 4

  

  Which one best describes a 'Pre-session interview'?

  • An activity in a usability test session where the usability test participant answers questions about their user experience and general impression of the interactive system.
  • The first activity in an interview or a usability test session where the usability test participant is informed about the purpose of the interview or usability test and what their role and contribution will be
  • An activity in a usability test session where the usability test participant answers questions about their background and previous experience with the interactive system and related interactive systems.
  • Reports the results of a usability test, a usability inspection or a user survey
  • Shows a difficulty in using the user interface that affects the ability of the user to achieve their goals effectively, or efficiently, or with satisfaction.
  • Used as a measure of usability findings from a usability test to indicate the impact and criticality on the user experience and the consequences.

  Reveal Answer Answer: C Next Question

• Question 5

  

  Heuristics in user design is a generally recognised__________ that helps to achieve usability.

  Reveal Answer Answer: ruleofthum Next Question

• Question 6

  

  If a user's mental model of an interactive system is incomplete or contradictory,

  • then the user cannot easily use the interactive system.
  • then the user can still easily use the interactive system.
  • then the user will have to learn to easily use the interactive system.

  Reveal Answer Answer: A Next Question

• Question 7

  

  A colleague is planning interviews with users of a restaurant review system. Among other questions, their interview checklist includes the questionHow do you choose a restaurant?Which two of the following terms best characterise this interview question?

  • Closed
  • Formative
  • Leading
  • Neutral
  • Open
  • Summative

  Reveal Answer Answer: D, E Next Question

• Question 8

  

  Which one of the terms below best describes the following statement?80% of 25 users who have used the car rental website at least twice before must be able to rent a car at Frankfurt Airport (Germany) for two days starting tomorrow at 09.00. Users must complete the task in under 5 minutes.

  • Low-fidelity prototype requirement
  • Use scenario
  • Test task
  • User need
  • Quantitative user requirement
  • Qualitative user requirement

  Reveal Answer Answer: E Next Question

• Question 9

  

  The interviewer should use open and neutral interview questions rather than closed and__________ questions

  Reveal Answer Answer: leading Next Question

• Question 10

  

  VisitDenmark is planning an app that lets visitors search for attractions, events and restaurants in Denmark.Which two of the following remarks from an interviewer during an interview about the new app adhere to the master-apprentice principle?

  • Interviewee: 'Sometimes the opening hours listed for attractions are not up to date' Interviewer: 'We'll talk about that in a moment. First, I want to hear more about the types of attractions that interest you'
  • Interviewee: 'It would be nice if the app could show me videos from past music festivals' Interviewer: !iReally? What do you expect from a music festival?'
  • Interviewee: 'I like restaurant reviews but I always read them carefully to find out if they're fake.' Interviewer: 'Can you explain what you mean by ;fake'?'
  • Interviewee: 'I am quite interested in design, so I would like to have an overview of museums and shops that show contemporary design' Interviewer: 'Can you give me an example of a museum and a shop that you enjoyed?'
  • Interviewee: 'Sometimes the French text is a bit silly. It's clearly written by someone..:1 Interviewer interrupts: 'Should there be more pictures?'
  • Interviewee: 'I usually prefer quiet restaurants because they allow me to understand what people in my party are saying' Interviewer: ::Yes. I agree with that. Let me make a note of it. I love restaurants like i;Roligheden' ('Silence') in Copenhagen, which is very quiet indeed'

  Reveal Answer Answer: C, D Next Question

Page: 1 / 9
Total Questions: 43

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