Salesforce User-Experience-Designer Free Sample Exam Questions 2026

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Page: 1 / 26
Total Questions: 128

Questions & Answers PDF

• Question 1

  

  Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness. What should be done to improve the user experience?

  • Replace multiple-step Screen Flow with a static vertical form.
  • Set up a Salesforce Path with Guidance for Success.
  • Configure cascading accordions to condense the experience.
  • Create a Progress Indicator component that displays the flow's stages.

  Reveal Answer Answer: D Next Question

• Question 2

  

  A UX Designer has completed discovery, research analysis, and ideation. How should they prepare for the next phase?

  • Build partnerships.
  • Create business model canvas.
  • Continue iterating.
  • Determine what to prototype.

  Reveal Answer Answer: D Next Question

• Question 3

  

  Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team. What is the side effect of this approach?

  • All sales reps will have Read access to Accounts for all Opportunities.
  • Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.
  • Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.
  • All sales reps will have Read access to all Accounts.

  Reveal Answer Answer: C Next Question

• Question 4

  

  During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reports using the global search bar. What should be done to improve their experience?

  • Make the global search bar bigger on every page.
  • Update the Home page with access to commonly used reports.
  • Add the Daily Task component to the Home page.
  • Create a mood board to communicate the visual style of the UI.

  Reveal Answer Answer: A Next Question

• Question 5

  

  Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives. Which three Salesforce tools should be used to track and measure the adoption of the new process? Choose 3 answers

  • User Engagement Dashboard and Report
  • Custom Permission Sets
  • Salesforce Surveys for user Satisfaction
  • Visualforce App
  • Chatter polls

  Reveal Answer Answer: A,C,D Next Question

• Question 6

  

  A UX designer is creating a customer to-do list component to replace the standard salesforce one. Their developer is using a parent child lighting web component (LWC) structure to build the component, creating a parent component for the list and single repeated child component for each to do item with in list which to impact of the LWCs shadow DOM should be consider when designing or developing the style sheets for these components

  • Any needed salesforce lighting design system (SLDS) classes and styles must be imported into both the parents list and child items
  • the css styles defined in the parent list component are not shared with child items
  • any custom styles shared between the list and child items should be imported from a shared css file
  • the css style defined in the parent list component are inherited by child item

  Reveal Answer Answer: A,B Next Question

• Question 7

  

  A sales representative wants to personalize their own user experience. Which two recommendations should be made to provide more intuitive access regularly used content? Choose 2 answers

  • Personalize the Navigation bar.
  • Set up Quick Links in the Utility bar.
  • Customize the Home page experience.
  • Create shortcuts Favorites.

  Reveal Answer Answer: A,B Next Question

• Question 8

  

  A UX Designer has created two different user interface designs for a new marketing landing expected to have several visitors. The landing page has a contact from on it, and the designer wants to know which design products the most from completions. Which testing method should be used?

  • Card Sorting
  • User Acceptance testing
  • Diary Studies
  • A/B testing

  Reveal Answer Answer: D Next Question

• Question 9

  

  Which document should be the source of truth for consistency when implementing a company’s brand on Salesforce?

  • Style Guide
  • Design Principles
  • Pattern Library
  • Salesforce Lightning Design System

  Reveal Answer Answer: D Next Question

• Question 10

  

  Cloud Kicks wants to plan out the strategy for an upcoming discovery phase. Which three practices should be considered? Choose 3 answers

  • Consider platform-based before custom solutions.
  • Gather insight from end users.
  • Establish the research plan and timeline.
  • Understand the problem before moving to solutions.
  • Determine user acceptance criteria.

  Reveal Answer Answer: A,B,C Next Question

Page: 1 / 26
Total Questions: 128

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